Privacy Policy

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Privacy Policy

Effective Date: [Month Day, Year]

This Privacy Policy explains how Print Custom Wraps (“Print Custom Wraps,” “we,” “us,” or “our”) collects, uses, discloses, and protects information when you visit our website, request a quote, upload files, or place an order (collectively, the “Services”). By using our Services, you agree to the practices described below.

1) Information We Collect

We may collect the following categories of information:

Contact details: name, email address, phone number, billing/shipping address.

Order details: products ordered, order history, communications, and customer service notes.

Payment information: payments are processed by third-party payment processors; we do not store full payment card numbers.

File uploads/customer content: artwork files, images, logos, and related production instructions you submit.

Technical data: IP address, device/browser type, pages viewed, referring/exit pages, and approximate location derived from IP.

Cookies and similar technologies: data used to remember preferences and understand site usage.

2) How We Use Information

We use information we collect to:

Process orders, fulfill production, and deliver shipments.

Provide proofs, communicate about your order, and offer customer support.

Improve site performance, user experience, and service quality.

Detect, prevent, and investigate fraud, abuse, security incidents, or illegal activity.

Comply with legal obligations and enforce our Terms of Service.

3) Cookies, Analytics, and Advertising

We may use cookies and similar technologies to operate our website and better understand how visitors use it. We may also use analytics tools to evaluate performance. You can control cookies through your browser settings. Disabling cookies may affect certain site features.

4) How We Share Information

We may share information only as needed for business purposes, including with:

Service providers: payment processors, shipping carriers, hosting providers, analytics providers, and customer support tools.

Production partners (if applicable): limited information needed to produce or finish an order.

Legal and safety: when required by law, court order, or to protect our rights, users, or the public.

Business changes: in connection with a merger, acquisition, financing, reorganization, or sale of assets.

We do not sell your personal information in the traditional sense.

5) Customer Files and Intellectual Property

You control the content you upload. We use uploaded files only to provide the Services (such as proofing, printing, and quality control). You represent that you have rights to submit the content and that it does not infringe on others’ rights.

6) Data Retention

We keep personal information for as long as reasonably necessary to fulfill orders, provide support, keep business records, comply with legal obligations, and resolve disputes. Uploaded production files may be retained for a limited period to support reprints or troubleshooting and may be deleted thereafter.

7) Security

We use reasonable administrative, technical, and physical safeguards designed to protect information. No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

8) Your Choices and Rights

Depending on where you live, you may have rights to:

Request access to or a copy of certain personal information we hold about you.

Request correction of inaccurate information.

Request deletion of certain information (subject to legal and operational requirements).

Opt out of marketing emails by using the unsubscribe link (where available) or by contacting us.

To make a request, email info@printcustomwraps.com.

9) Children’s Privacy

Our Services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us personal information, contact us so we can take appropriate steps.

10) Changes to This Policy

We may update this Privacy Policy from time to time. We will post the updated version on our website and revise the Effective Date. Your continued use of the Services after an update means you accept the revised policy.